The South African Social Security Agency (SASSA) provides official contact numbers for beneficiaries who need assistance with social grants, payments, applications, or general enquiries. Using the correct phone number for your province helps ensure faster and more accurate support.
Below are the official SASSA contact details, limited to verified phone numbers only.
SASSA Head Office Contact Number
The SASSA Head Office handles nationwide grant administration and general enquiries.
- Phone: 0800 60 10 11
- Alternative Number: 012 400 2322
The toll-free number is the primary contact for grant-related questions and support.
SASSA Provincial Contact Numbers
Each province has its own SASSA office with a dedicated contact number. Beneficiaries are advised to contact their provincial office for region-specific issues.
| Province / Office | Contact Number |
|---|---|
| Eastern Cape | 043 707 6335 |
| Free State | 051 410 8339 |
| Gauteng | 011 241 8320 |
| KwaZulu-Natal | 033 846 3400 |
| Limpopo | 015 291 7509 |
| Mpumalanga | 013 754 9446 |
| North West | 018 388 4006 |
| Northern Cape | 053 802 4919 |
| Western Cape | 021 469 0235 |
When to Contact SASSA Using These Numbers
Beneficiaries usually call SASSA for:
- Grant payment enquiries
- Application status checks
- SRD or social grant issues
- Grant suspensions or delays
- General grant-related information
Using the correct provincial contact number can reduce waiting time and improve response accuracy.
Important Notes for Callers
- The 0800 60 10 11 number is toll-free when calling from a landline.
- Calls made from mobile phones may incur charges.
- Call volumes are usually high during grant payment periods, so patience may be required.
- Always keep your ID number ready before calling.
Final Words
These SASSA contact details provide beneficiaries with direct access to official support channels. For general enquiries, the head office toll-free number is recommended. For province-specific matters, contacting your local provincial office is the most effective option.
Using only official contact numbers helps avoid misinformation and protects beneficiaries from fraud.
