SASSA Status Check – SRD R370 Status Check Payments 2025

If you’re one of the millions of South Africans relying on the SASSA SRD R350 grant or any other form of social assistance, knowing how to do a SASSA status check is essential. Many beneficiaries often face uncertainty about whether their application was approved, when the next payment will arrive, or why a payment is delayed.

Fortunately, the South African Social Security Agency (SASSA) has made it easier to check your application status online, via SMS, or even through WhatsApp. In this guide, you’ll learn everything you need to know about checking your SASSA status, understanding common status results, fixing declined applications, and ensuring you never miss a payment again.

A SASSA status check lets you verify the progress or outcome of your social grant application, most commonly for the Social Relief of Distress (SRD) R350 grant. It helps you find out whether your application is approved, pending, declined, or paid, and provides payment dates if funds are on the way.

The SASSA status check system applies to:

• SRD R350 Grant
• Child Support Grant
• Old Age Pension
• Disable Person Grant
• Care Dependency Grant
• Foster Child Grant
• Grant-in-Aid

While the SRD R350 grant remains the most frequently checked, all SASSA beneficiaries can use similar verification methods.

How To Check Your SASSA Status 2025?

SASSA provides several convenient ways for applicants to track their payment status. Here’s how you can check your status quickly and accurately.

1. Check SASSA Status Online (Official Website)

This is the most direct and reliable method.

Step-by-Step Guide

1. Visit the official SASSA SRD website:
2. Scroll down and click on “Check Status”.
3. Enter your South African ID number and cell phone number used during your application.
4. Click on “Submit” or “Check Status.”
5. Your application results will appear, showing whether it’s approved, pending, or declined.
6. You’ll also see the payment date if funds are approved for that month.

Pro Tip: Always use the same phone number and ID you registered with. If they don’t match, you’ll get an error.

2. Check Your SASSA Status via WhatsApp

SASSA’s WhatsApp service is free and fast.

Steps:

1. Save this number: 082 046 8553
2. Open WhatsApp and send the message “SASSA”
3. Follow the menu prompts and type “Status” when asked.
4. Enter your ID and registered phone number.
5. You’ll receive an instant reply showing your current grant status.

3. SRD Status check Via Helpline

If you prefer speaking directly to a SASSA agent or need personal assistance, you can call their toll-free number.

How to Check by Phone Call:

1. Dial 0800 60 10 11 (SASSA’s official helpline).
2. Select your preferred language when prompted.
3. Choose the option related to SRD grant or status check.
4. Provide your South African ID number and registered cellphone number to the agent.
5. The agent will confirm your current application or payment status.

Pro Tip: Call during working hours (Monday–Friday, 8 AM to 4 PM) to avoid long waiting times.

Note: This is the best option if you have trouble accessing your status online or through other automated methods.

4. Check SASSA Status via USSD Code

The USSD method works on any phone (smart or basic) and doesn’t require an internet connection.

Steps to Check via USSD:

1. Dial *134*7737# on your mobile phone.
2. Follow the on-screen prompts carefully.
3. Choose the option for “SASSA status check.”
4. Enter your ID number and cell phone number used for registration.
5. You’ll receive an SMS confirmation showing your current SRD or grant status.

Advantages of the USSD Method:

• Works on any network and any mobile phone.
• No data or Wi-Fi needed.
• Fast and accessible even in rural areas.

Important: Always dial the code from the same phone number you used when applying for your grant.

5. Check SASSA Status Using the Moya App (Data-Free)

The Moya App is a free mobile application available on Android that allows you to access government services like SASSA without using mobile data.

It’s particularly useful for beneficiaries who want to check their SRD R350 grant status, payment dates, or appeal results instantly.

Steps to Check Using the Moya App:

1. Download the Moya App from the Google Play Store.
2. Open the app and navigate to the “Discovery” section.
3. Tap on SASSA SRD Status or search for “SASSA.”
4. Enter your ID number and registered cell phone number.
5. Tap “Submit” to view your current application status, approval result, or payment date.

Benefits of Using Moya App:

• Completely data-free (no airtime or data needed once installed).
• Easy to use and updates in real time.
• Allows you to access other SASSA-related tools and notices.

Note: Ensure your Moya App is updated to the latest version for accurate status updates.

Understanding Your SASSA Status Results

When you check your SASSA status, you may see several possible results. Here’s what each means:

Status	Meaning
Approved	Your application has been accepted. Check for a payment date.
Pending	SASSA is still verifying your information with other government databases.
Declined	Your application didn’t meet one or more eligibility criteria. You can appeal.
Reapplication Required	You need to resubmit your application for continued payments.
Bank Details Pending	You must provide valid bank details to receive your payment.
Paid	Payment has been made. Check your bank account or collection point.

SASSA Status Check For R370 Payment Dates For 2025

SASSA doesn’t issue a fixed date for SRD payments, as the schedule depends on the verification process and payment method. However, based on previous cycles, payments typically occur in the last week of each month.

Month	Old Age Grant	Disability Grant	Child Support Grant
April 2025	02/04/25	03/04/25	04/04/25
May 2025	06/05/25	07/05/25	08/05/25
June 2025	03/06/25	04/06/25	05/06/25
July 2025	02/07/25	03/07/25	04/07/25
August 2025	05/08/25	06/08/25	07/08/25
September 2025	02/09/25	03/09/25	04/09/25
October 2025	02/10/25	03/10/25	06/10/25
November 2025	04/11/25	05/11/25	06/11/25
December 2025	02/12/25	03/12/25	04/12/25
January 2026	06/01/26	07/01/26	08/01/26
February 2026	03/02/26	04/02/26	05/02/26
March 2026	04/03/26	04/03/26	05/03/26

What is SASSA and Why It Matters?

The South African Social Security Agency (SASSA) is a government body established to provide financial support to citizens who need it most. Its purpose is to manage and distribute social grants to help low-income families, unemployed individuals, the elderly, and people with disabilities.

SASSA plays a vital role in promoting social welfare and reducing poverty across the country. The agency currently manages several types of grants, including the Child Support Grant, Older Persons Grant, Disability Grant, and the Social Relief of Distress (SRD/R370) grant.

Why Your SASSA Payment Might Be Delayed

Many applicants face delayed SASSA R370 payments. The reasons usually include verification checks, incorrect details, or banking issues.

Common Causes of Payment Delays:

• Bank account verification pending with National Treasury
• Incorrect or mismatched ID and phone numbers
• Duplicate applications or multiple bank accounts
• Delays in government database checks (UIF, SARS, Home Affairs)
• Network or payment system errors

What To Do If Your Application Is Declined?

If your SASSA SRD R370 grant is declined, you can submit an appeal within 30 days of receiving the decision.
Steps To Appeal A Declined Application:

1. Visit https://srd.dsd.gov.za/appeals/
2. Enter your ID number and cell phone number
3. Click “Submit an appeal”
4. State your reason and upload supporting documents (if required)
5. Wait for feedback via SMS or email
   Appeals are reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA), which ensures fair and transparent processing.

Change Banking Details For The R370 Grant

If your banking details are incorrect, your payment may fail. Here’s how to update them:

1. Go to https://srd.sassa.gov.za
2. Scroll down to “How do I change my banking details”
3. Enter your ID number
4. You’ll receive an SMS with a secure link
5. Follow the link to update your banking details
   Important: SASSA verifies your account ownership before processing payments. Do not use someone else’s bank account.

Common Issues And Solutions

Issue	Cause	Solution
Status stuck on “Pending”	High verification backlog	Wait 30 days, then recheck
Payment date missing	Bank verification pending	Verify or update bank info
Declined due to UIF	Registered but unemployed	Appeal via ITSAA portal
No payment after approval	Bank mismatch	Contact SASSA helpline
Forgot login details	Lost registered number	Visit nearest SASSA office with ID

Contact SASSA for Assistance

If you encounter any problems with your application, payment, or bank verification, you can contact SASSA through multiple official channels:

Contact Method	Details
WhatsApp	082 046 8553
Toll-Free Helpline	0800 60 10 11
GovChat	https://www.govchat.app

When contacting SASSA, always provide your ID number and registered cellphone number to speed up the process.

Frequently Asked Questions

Doing a SASSA status check is a quick and reliable way to stay informed about your social grant payments. Whether you use the online portal, WhatsApp, or SMS, make sure your personal details are correct to prevent delays.

If your application is declined, don’t lose hope, you have the right to appeal. Stay proactive by checking your status regularly and updating your bank details when needed.

By understanding how the SASSA system works, you can ensure consistent access to the support you deserve and avoid unnecessary stress during payment cycles.