How to Cancel SASSA R370 Grant?

If you’ve been receiving the SASSA R370 Social Relief of Distress (SRD) grant and now wish to stop it, you’re not alone. Many South Africans find themselves in situations where they no longer qualify or want to cancel their SASSA R370 grant application, whether due to new employment, receiving another form of income, or wanting to apply for a different grant type.

Understanding how to cancel your SASSA R370 grant correctly is essential. Failure to do so can cause administrative delays or potential issues with future grant applications. Many people cancel too early, if your status shows pending, it could still be under review.

How to Cancel SASSA R370 Grant Online

Canceling your SASSA R370 grant is a straightforward process if you follow these steps carefully.

Step-by-Step Guide

Step 1: Visit the Official SASSA SRD Website

Go to the official SASSA SRD website: https://srd.sassa.gov.za

Make sure you’re on the correct site, as fraudulent pages often mimic the official portal.

Step 2: Scroll to the “Cancel My Application” Section

On the homepage, scroll down until you find the section labeled “Cancel My Application.”

Step 3: Enter Your ID and Mobile Number

Provide your South African ID number and the cell phone number you used when applying for SASSA grant.
Click “Send Pin” to receive a One-Time PIN (OTP) on your phone.

Step 4: Verify Your OTP

Enter the OTP in the required field to confirm your identity.

Step 5: Select “Cancel My Grant”

Once verified, you’ll see the option “Cancel My Grant.”
Click it and confirm that you wish to cancel your SASSA R370 SRD grant.

Step 6: Receive Confirmation

A confirmation message will appear on-screen, and you’ll receive an SMS confirming that your grant has been successfully canceled.

Tip: Always take a screenshot or note the reference number for your records.

After canceling, beneficiaries still have the option to reapply for the grant through the official SASSA website.

Cancel SASSA Grant via Phone

If you don’t have internet access, you can cancel your SRD grant through the SASSA Call Centre.

1. Dial 0800 60 10 11 (SASSA toll-free number).
2. Choose the option to speak with an agent.
3. Request to cancel your R370 SRD grant.
4. Verify your personal details, such as ID number and phone number.
5. The agent will confirm your cancellation and provide a reference number.

This option is helpful for beneficiaries who struggle with digital access or experience website issues.

How to Cancel R370 Grant in Person

If you prefer a face-to-face approach, visit your nearest SASSA office.

What You’ll Need

• Original South African ID document
• Cell phone number linked to your application
• Any proof of grant application (if available)

At the office:

1. Request a “Grant Cancellation Form.”
2. Fill in your details and the reason for cancellation.
3. Submit it to an officer for processing.

You’ll receive a printed acknowledgment or SMS once the cancellation is completed.

Why You May Want to Cancel Your Grant?

Here are some common reasons beneficiaries choose to cancel their grant:

• You’ve found employment and now earn an income.
• You’re receiving another SASSA grant, such as a child support or disability grant.
• You mistakenly applied for the grant under duplicate profiles or incorrect details.
• You no longer need financial assistance and wish to help others in greater need.
• You want to reapply later under different circumstances (cancel first, then reapply).

According to SASSA’s official policy, updating your application status or canceling it when you’re no longer eligible is a legal responsibility to maintain the integrity of the grant system.

What Happens After You Cancel Your SASSA R370 Grant

After your cancellation request is processed, the following changes occur:

• You’ll no longer receive monthly R370 payments.
• Your application status on the SRD portal will update to “Cancelled.”
• You may reapply in the future if your financial situation changes.

Important:
If you canceled by mistake or your situation changes again, you can easily reinstate your SASSA SRD grant through the same portal.

FAQ’s