Steps to Apply for the R370 Grant Using WhatsApp
applying online through the SASSA website isn’t always easy, long loading times, high data costs, and limited internet access can make the process frustrating.
To solve this problem, the South African Social Security Agency (SASSA) introduced an alternative method: applying for the R370 grant through WhatsApp. This option allows you to apply, confirm your details, and receive updates directly on your phone, no computer or browser required.

In this guide, you’ll learn exactly how to apply for the R370 grant using WhatsApp in 2025, what information you need, how to avoid mistakes that cause delays, and how to confirm your application was received successfully.
Documents and Information You’ll Need Before Applying
Before you start your application on WhatsApp, make sure you have the following ready:
| Required Information | Details |
|---|---|
| ID Number | Your South African ID or valid asylum/seeker permit number. |
| Full Name & Surname | As shown on your ID. |
| Cellphone Number | Must be registered in your name and active. |
| Residential Address | Where you currently live. |
| Payment Option | Choose between your bank account, Postbank, or cash send. |
Having this information ready helps you complete the process quickly without errors.
How to Apply for the R370 Grant Using WhatsApp
Follow these clear steps to complete your R370 grant application through WhatsApp in 2025.
Step 1: Save the Official SASSA WhatsApp Number
Add 082 046 8553 to your phone contacts and name it “SASSA WhatsApp”.
This is SASSA’s official number. Be careful not to use fake numbers advertised on social media, those are scams.
Step 2: Send a Message to Start the Application
- Open WhatsApp and send “Hi” to 082 046 8553.
- You’ll receive an automated menu of options.
- Reply with “SRD” or “R350 Grant” to begin your application.
SASSA’s WhatsApp chatbot will guide you through every step.
Step 3: Provide Your Personal Information
You’ll be asked to enter the following details:
- Full name and surname
- South African ID number
- Cellphone number
- Home address
Make sure these match the records at the Department of Home Affairs to avoid verification issues.
Step 4: Give Consent for Verification
SASSA must confirm that you qualify for the R370 grant by checking your information with other government databases such as SARS, UIF, and Home Affairs.
You’ll receive a message asking for your consent. Type “Yes” to agree.
Without your consent, your application cannot be processed.
Once submitted, you’ll receive a confirmation message, keep it for your records. If you encounter issues, follow the instructions carefully to complete your application using Govchat successfully.
Why Applying via WhatsApp Is the Easiest Option
Using WhatsApp to apply for the R370 grant is the fastest and most accessible method for millions of South Africans. Here’s why many applicants prefer it:
- No internet browser needed: WhatsApp uses less data than online forms.
- No queues or offices: You can apply anytime, anywhere.
- Instant confirmation: You receive a message once your application is submitted.
- Official and secure: You interact directly with SASSA’s verified WhatsApp number.
- Supports all networks: Whether you use Vodacom, MTN, Cell C, or Telkom, the process works the same.
Frequently Asked Questions
Can I apply for the R370 grant without internet?
Yes. You can apply using WhatsApp by messaging 082 046 8553, no web browser or data-heavy site needed.
How long does it take to get approved after applying on WhatsApp?
Most applicants receive a response within 7 to 21 working days, depending on verification times.
Can I reapply for the R370 grant each month?
No. Once your application is approved, SASSA automatically reviews your eligibility monthly.
How do I know if my WhatsApp application went through?
Send “Status” to 082 046 8553 to confirm whether your application has been received or processed.
Is the WhatsApp number safe to use?
Yes. The official SASSA WhatsApp number is 082 046 8553. Always verify before sharing personal information.
Applying for the SASSA R370 grant via WhatsApp is one of the easiest and most efficient ways to access much-needed financial relief in South Africa. By saving 082 046 8553, following the prompts, and keeping your details accurate, you can complete your entire application in minutes.
This system ensures that even if you don’t have internet or a computer, you still have equal access to government support.
If you meet the requirements, don’t delay, apply today, stay informed, and check your updates directly on WhatsApp to secure your R350 grant with confidence.
