SASSA Change Banking Details For R350
If you’re receiving the SASSA R350 Social Relief of Distress (SRD) grant and recently changed your bank account or opened a new one, it’s crucial to update your banking details with SASSA. Many beneficiaries experience payment delays, failed transactions, or unreceived grants simply because their old or incorrect banking details are still on file.
This guide explains how to SASSA Change Banking Details For R350 grant, whether you receive payments through a bank account, Post Office, or mobile money. You’ll learn the step-by-step process, eligibility checks, common mistakes to avoid, and what to do if your payment is delayed after updating your details.
Why You Need To Change SASSA Banking Details?
There are several reasons you might need to change your banking details for the R350 grant:
- You recently opened a new bank account
- Your old account was closed or frozen
- You switched banks for convenience or fees
- You’ve been using someone else’s account and want to use your own
- Payments were delayed or rejected due to incorrect details
Tip: Always make sure the bank account you provide is registered in your own name and ID number. SASSA does not send money to accounts that do not match the beneficiary’s ID.
How To Change SRD Banking Details?
Step 1: Visit the Official SASSA SRD Website
Go to the official SASSA SRD website: https://srd.sassa.gov.za
Step 2: Scroll Down To “How Do I Change My Banking Details?”
On the homepage, scroll until you find the section titled “How do I change my banking details?”. This section is specifically for applicants who need to update payment information.
Step 3: Enter Your South African ID Number
Type your 13-digit South African ID number in the field provided. This verifies your identity and retrieves your existing application.
Step 4: Receive the Secure Banking Update Link
You’ll receive a unique secure link via SMS to the cellphone number you used when applying for the SRD grant.
Make sure your SIM card is active and registered in your name.
Step 5: Open the Link and Enter New Banking Details
Click the SMS link and follow the prompts to:
- Select your preferred payment method (bank account or cash send)
- Enter your bank name, account number, and account type
- Confirm your branch code and personal information
Double-check your details before submitting, errors can delay payments for weeks.
Step 6: Wait for Verification
After submitting, your new banking information will undergo verification by SASSA and your bank. This process can take up to 7–10 business days.
You’ll be notified via SMS once your bank details have been successfully verified.
Changing From Post Office to Bank Payments
If you previously collected your R350 from the Post Office, you can now switch to direct bank payments for faster and safer transactions.
Steps:
- Follow the same process on the SRD website.
- When choosing a payment method, select Bank Account.
- Provide your personal banking details (not someone else’s).
- Wait for verification and confirmation from SASSA.
Important: SASSA has stopped Post Office cash collections in most areas. Beneficiaries are urged to use banks or approved retailers like Shoprite, Pick n Pay, Boxer, or Checkers.
How Long SASSA To Approve Banking Details?
On average, SASSA takes 7 to 10 working days to verify and approve new banking details. However, this can vary depending on:
- Your bank’s processing time
- Whether your ID matches your account
- The number of pending updates at SASSA
If your SRD status check still shows “Pending” after two weeks, contact SASSA for assistance at 0800 60 10 11.
Common Problems
| Problem | Cause | Solution |
|---|---|---|
| Banking details not updated | Incorrect ID or inactive number | Ensure your phone number matches your SASSA registration |
| Payment failed | Name or ID mismatch | Use a bank account in your own name |
| No SMS received | Network issue or old number | Update your phone number with SASSA |
| Payment delay | Verification in progress | Wait 7–10 days; check your SASSA status online |
| “Bank verification failed” | Invalid or closed account | Re-enter correct details or use a different account |
FAQ’s
Can I use someone else’s bank account for my R350 grant?
No. SASSA only pays grants into accounts registered under the beneficiary’s own name and ID number.
What happens if my SASSA bank verification fails?
You’ll receive an SMS notification. Check that your name, ID, and account number match your official records, then resubmit your details.
Can I switch back to the Post Office or cash send after using a bank account?
Yes, but it’s not recommended. Direct bank deposits are faster and more secure than other methods
How do I check if my banking details are updated with SASSA?
Visit the SASSA SRD website and check your status. If your bank name appears under “Payment Method,” it means your update was successful.
What should I do if I entered the wrong bank details?
Immediately resubmit your correct banking details through the official SRD website. Avoid using unofficial links or third-party platforms.
Updating SASSA banking details for the R350 grant ensures faster, more secure payments directly to your personal account. By following the verified steps on the official SASSA SRD website, you’ll avoid payment issues, delays, and fraud risks.
If you’ve already submitted your update, be patient, verification takes time. Keep your ID, phone number, and bank information consistent, and always check your status online.