SASSA Contact Number For R350

The correct SASSA contact number for R350 inquiries becomes essential. Many beneficiaries struggle with outdated numbers or long call waiting times, leading to frustration and confusion.

This guide provides accurate and up-to-date SASSA contact numbers, email addresses, office locations, and alternative communication channels you can use to get help with your R350 SRD grant. You’ll also learn the best times to call, how to get faster assistance, and what information to have ready when you contact them.

Why You Might Need to Contact SASSA

The South African Social Security Agency (SASSA) administers various social grants, including the R350 SRD Grant, designed to assist unemployed South Africans during times of financial hardship.

However, due to the massive number of applicants, millions each month, issues can arise such as:

• Application delays or rejections
• Pending or failed payments
• Incorrect banking details
• Identity verification issues
• Reconsideration or appeal queries

In all these situations, having the correct SASSA contact number can make all the difference between waiting weeks and getting your issue resolved quickly.

Official SASSA Contact Number For R350 Grant

The official SASSA Phone number for all R350 SRD grant queries is:

SASSA Contact Number: 0800 60 10 11

You can call this number from Monday to Friday, between 8:00 AM and 4:30 PM.

When calling, make sure you have the following details ready:

• Your South African ID number
• Your cellphone number used during SRD application
• Any reference number or application ID (if available)
• A clear description of your issue

Alternative SASSA Contact Channels for R350 Inquiries

SASSA understands that not everyone can get through on the phone, especially during busy payment periods. Fortunately, several alternative contact methods exist.

1. SASSA Email Address

You can send detailed inquiries via email to: [email protected]

Include:

• Your full name
• ID number
• Cellphone number
• A brief description of your issue

Response times vary, but you can generally expect a reply within 2–5 working days.

2. SASSA WhatsApp Number

The official SASSA WhatsApp line allows you to check your SRD grant status and get assistance.

SASSA WhatsApp Number: 082 046 8553

Here’s how to use it:

1. Save the number 082 046 8553 on your phone.
2. Send a WhatsApp message saying “Hi”.
3. Follow the menu prompts (type “SRD” for R350-related queries).
4. You can check your application status, payment dates, or lodge queries.

3. SASSA USSD Service (No Internet Needed)

If you don’t have internet access, you can use USSD on any mobile phone:

Dial *134*7737#

This menu lets you:

• Check your application status
• Update banking details
• Change contact details

Note: Standard network rates may apply.

4. SASSA Social Media Channels

SASSA’s official social media accounts also provide verified updates and limited support:

• Facebook: facebook.com/SASSANewsZA
• Twitter/X: @OfficialSASSA

5. Visit a Local SASSA Office

If your issue cannot be resolved online or over the phone, visit your nearest SASSA office.

You can find the closest office using the official SASSA branch locator: https://www.sassa.gov.za/SitePages/

Bring:

• Your ID document
• Proof of residence
• Any supporting documents related to your grant

Visiting in person can help resolve complex issues like fraudulent activity, blocked payments, or reconsideration cases.

FAQs

Knowing the correct SASSA contact number for R350 inquiries can save you hours of stress and confusion. Whether you’re waiting for your payment, fixing banking issues, or verifying your details, the SASSA helpline (0800 60 10 11) is your first step toward resolution.

If phone lines are busy, use email, WhatsApp, or your nearest branch, all official channels provided free by SASSA.