SASSA Online Application For R370

many applicants still struggle with the SASSA online application process, from not knowing where to apply to dealing with verification delays or declined applications. This guide will walk you through everything you need to know about the SASSA online application for R370, including who qualifies, how to apply step-by-step, and how to fix common issues.

Whether you’re a first-time applicant or renewing your grant for 2025, this article will ensure you understand the entire process and increase your chances of approval.

Who Qualifies for the SASSA R350 Grant?

Before applying, ensure that you meet all the qualification requirements. SASSA performs strict verification checks with the Department of Home Affairs, UIF, and SARS to confirm eligibility.

Eligibility Criteria (2025)

You may qualify if:

• You are a South African citizen, permanent resident, or refugee registered with Home Affairs.
• You are between 18 and 59 years old.
• You are unemployed and not receiving:
  • Any other social grant
  • UIF (Unemployment Insurance Fund) benefits
  • NSFAS student allowance
• You have no income or financial support from any source.
• You reside in South Africa.

If you meet all these requirements, you can proceed to the online application.

Documents and Information You Need Before Applying

To make your online application smooth and error-free, gather the following information beforehand:

Requirement	Details
South African ID Number	Must match Home Affairs records
Cellphone Number	Must be registered in your name (used for OTP and notifications)
Bank Account Details	Account must be active and in your own name
Residential Address	Used for verification
Proof of No Income	SASSA will verify through databases (no need to upload documents)

Tip: Always double-check that your personal and banking details are accurate — incorrect information is one of the top reasons for delayed payments.

How to Apply for the SASSA R350 Grant Online (2025)

SASSA has simplified the application process, allowing you to apply online within minutes — no need to visit an office.

Follow these exact steps to apply successfully:

Step 1: Visit the Official SASSA SRD Website

Go to https://srd.sassa.gov.za

This is the only official website for the R350 application. Beware of fake websites or social media pages asking for personal information.

Step 2: Click on “Apply for R350 Grant”

Once on the homepage, select “Apply for SRD R350 Grant”.
You’ll see options to apply via WhatsApp, GovChat, or directly through the website.

Step 3: Provide Your Mobile Number

Enter your cellphone number — this must be the number registered in your name.
You’ll receive a 6-digit OTP (One-Time PIN) for verification.

Step 4: Verify Your Identity

Enter your:

• South African ID number
• Full name and surname (as per ID)
• Date of birth
• Gender and citizenship status

Make sure all details match your ID to avoid rejection.

Step 5: Provide Contact and Banking Details

You’ll be asked to provide:

• Your residential address
• Your banking details (if you want direct deposit)

If you don’t have a bank account, you can choose to receive payments via retail partners like:

• Shoprite
• Boxer
• Pick n Pay
• Checkers
• Usave

Step 6: Accept the Terms and Conditions

Read and agree to the declaration and consent forms.
This allows SASSA to verify your information with other government databases.

Step 7: Submit Your Application

After completing all steps, click “Submit.”
You’ll receive an SMS confirmation stating that your application has been received

How to Apply via WhatsApp or GovChat (Alternative Methods)

If you have limited internet access, you can still apply using these options:

1. WhatsApp Application

Confirm your information and submit.

Save 082 046 8553 (official SASSA WhatsApp number).

Send a message saying “Hi.”

Follow the step-by-step prompts to provide your details and ID.

2. GovChat Application

To apply through Govchat you have to follow the given procedure.

1. Visit https://govchat.app or open the GovChat app.
2. Select “SASSA SRD Application.”
3. Follow the on-screen instructions and submit your details.

How to Fix Common SASSA Online Application Problems

It’s common to face small issues during or after applying. Here’s how to fix them quickly.

Problem	What You Should Do
Did not receive OTP	Ensure your SIM is active and registered in your name. Resend the code after 5 minutes.
Wrong banking details	Visit the SRD portal → “Change Banking Details” Update and verify your bank account.
Application stuck on pending	Wait at least 21 working days. Do not reapply; it may delay the process.
Declined due to UIF or NSFAS	Contact UIF or NSFAS to confirm you’re not receiving benefits. Then appeal via the SRD portal.
Identity verification failed	Visit your nearest SASSA office with your original ID for manual verification.
Incorrect phone number	Update your Phone Number on the SRD portal or visit your nearest SASSA office to change your number.

Pro Tip: Keep your cellphone active and your number unchanged. If you change numbers, update SASSA immediately to continue receiving updates and OTPs.

How to Reapply or Reconfirm Your SASSA R370 Application in 2025

If you were previously approved for the SRD grant, you don’t need to apply every month. But SASSA now requires all beneficiaries to reconfirm their need for the grant every few months.

Here’s how to do it:

1. Visit https://srd.sassa.gov.za
2. Click “Reconfirm Existing Application.”
3. Log in with your ID number and cellphone number.
4. Review your personal and banking details.
5. Confirm your ongoing financial need.

This step ensures you continue receiving the grant without interruption.

Tips to Ensure a Smooth SASSA Online Application

Here are tried-and-tested tips to help you avoid delays or rejections:

Before Applying

• Ensure your ID details match Home Affairs exactly (no spelling errors).
• Use a SIM card registered in your name for verification.
• Prepare accurate banking details — SASSA cannot pay into someone else’s account.

After Applying

• Check your SASSA status weekly at https://srd.sassa.gov.za/sc19/status
• for a quick sassa status check.
• Don’t reapply multiple times; one valid application is enough.
• Keep your phone accessible for SASSA communication.

If Rejected

• Appeal within 30 days using the appeals portal at https://srd.sassa.gov.za/appeals
• Provide accurate information and wait for a new decision (can take up to 90 days).

Applicants who no longer qualify can cancel their SASSA R370 grant using the same online platform they applied on.

FAQ’s

The SASSA online application makes it easier than ever to apply for the R370 grant and get the financial support you need. By following the correct steps, ensuring your information is accurate, and patiently waiting for approval, you can receive your monthly SRD payment without any hassle.